Book FAQs
Welcome to our FAQ section, where we provide answers to common questions about the Portugal Book by Coolnvintage
1. How do I place an order for the Portugal Book by Coolnvintage?
You can place an order for the Portugal Book by Coolnvintage through our official website. Simply select the book, add it to your cart, and proceed to checkout. Follow the prompts to provide your shipping information and payment details.
2. What is the shipping cost, and how is it calculated?
Shipping costs may vary depending on your location and the shipping method you choose during checkout. The shipping cost will be displayed before you complete your purchase.
3. What countries do you ship to?
We ship the Portugal Book by Coolnvintage to numerous countries worldwide. During the checkout process, you can select your country from the list of available destinations. If you encounter any issues with shipping to your location, please contact us.
4. How long will it take for my book to arrive?
The estimated delivery time depends on your location. Please allow 1-3 business days for order processing. You'll receive an email confirmation when your order is ready to be shipped. Expedited shipping with DHL Express can take 2-5 business days. Please note that delivery times may vary due to customs processing in some regions.
5. Can I track my order during shipping?
Yes, once your order is processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your shipment.
6. What should I do if my book arrives damaged or if there is an issue with my order?
In the rare event that your book arrives damaged or if you encounter any issues with your order, please contact us immediately. We will work to resolve the matter and ensure your satisfaction.
7. Can I change my shipping address after I've placed my order?
If you need to update your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request, but changes may not be possible after the first 24h.
8. Do you offer expedited shipping options?
Yes, actually the only shipping option you will find on your checkout will be expedited shipping.
9. Do I need to pay import taxes or duties on my order?
Import taxes or duties may be applicable depending on your country's customs regulations. Please note that any such charges are the responsibility of the recipient and should be assessed and paid in accordance with local customs policies.
10. What if I have other questions or need further assistance?
If you have any additional questions, concerns, or require further assistance with your order, please do not hesitate to reach out to us. We are here to help and ensure your experience with the Portugal Book by Coolnvintage is exceptional.